VAT not included
Who should attend?
This workshop is ideal for managers and team leaders who may have more complex problems and issues to solve.
The tools and techniques explored are extremely applicable in a team context, meaning that you can involve your direct reports and team members in the problem solving process
How many times have you spotted a problem and raced to implement a solution... only to find that the problem hasn’t gone away after all? Yes. Us too.
This workshop is specifically designed to give you a robust problem solving process to follow: one which starts with correctly identifying what the issue is in the first place, before generating ideas for possible solutions, and putting a plan in place to put these ideas into practice and then evaluate the results.
Identifying the right problem to solve
• Analysing current data to pinpoint the issue
• Assembling the right team to fix the issue
• Communicating the problem succinctly and accurately to others
Problem identification tools and techniques
• Asking the right questions
• The Fishbone technique
Generating possible solutions
• Brainstorming techniques
• How to select ideas to implement
Implementing a solution
• Involving Stakeholders
• Planning to implement
• Evaluating results